Our team

The interim management, quality improvement and leadership recruitment team you can trust

As a further education professional you want to be certain you’re talking to a resourcing team that really understands your interim management needs, quality improvement goals and leadership recruitment requirements. With Click, you have all the certainty you’ll ever need.

The Click Team has first-hand knowledge and experience of working in UK further education and skills provision, for a wide range of organisations and in a variety of different roles.  We ourselves have been senior college managers, interim managers, consultants and lecturers – we know the sector.

So you can be confident that we know what it takes to drive quality standards up, to achieve successful inspections and manage the finances of a busy college.  We understand the critical relationship between college curriculum, information systems and finance.  We know how to build on strengths and capitalise on opportunities.

With more than 40 years hands-on experience of the FE sector, the Click team provides you with the interim manager or consultant that we really know will get the job done for you – meeting the objectives by your deadline and within your budget.

Meet the Click Team

Kate Mulleady


An experienced former senior college manager, Kate has an in-depth understanding of the challenges faced by the further education sector. She was Executive Vice Principal at Sutton Coldfield College for 10 years, interim Vice principal and a Governor at Dudley College. Kate founded Click in 2009 and provides clients with decades of expertise in successfully placing high quality interim managers and consultants with all kinds of education and skills providers.

Contact Kate Mulleady:

Email: kate.mulleady@click-cms.co.uk
Mobile: 07966 153 729
Office: 0121 643 8988

Annette Howard

Executive Director

Annette brings clients in-depth knowledge and know-how of UK further education sector resourcing. An experienced former senior college manager, she has also worked as an interim manager, spanning a wide range of different colleges and areas of specialism, including apprenticeship growth, marketing and ESF projects. Before entering the world of further education, Annette worked in marketing and business development in the private sector.

Contact Annette Howard:

Email: annette.howard@click-cms.co.uk
Mobile: 07714 750 173
Office: 0121 643 8988

Colin Smith

Executive Director

Beginning his career in the land-based sector, Colin moved into further education first as a teacher and then as a senior manager. He has covered a wide range of curriculum areas including construction, commercial services and teaching learners with additional needs. He has worked with colleges, prisons, independent training providers and local authorities. He has been a senior college manager, on both a permanent and interim basis, working with colleges in London and the South East to develop and manage curriculum, implement quality improvement and deliver staff training. He is also a practicing inspector.

Contact Colin Smith:

Email: colin.smith@click-cms.co.uk
Mobile: 07946 400 759
Office: 0121 643 8988

Mandy Chapman

Finance Manager

Mandy works in our central office administration and finance team, engaged in all aspects of customer service for Click’s further education client base. Prior to joining Click, she worked in a variety of fast-moving small business environments.

Contact Mandy Chapman:

Email: mandy.chapman@click-cms.co.uk
Office: 0121 643 8988

Wendy Preedy

Office Administrator

Wendy is a key member of Click’s central office administration team. She is the main point of contact for our Click Associates and their accommodation needs. She previously worked as PA to a senior partner in a law firm.

Contact Wendy Preedy:

Email: wendy.preedy@click-cms.co.uk
Office: 0121 643 8988

Liz Chorley

Liz Chorley

Office Administrator

Liz is an office administrator within Click’s central office administration team. Her career has spanned a variety of administration roles within Further Education and Higher Education.

Contact Liz Chorley:

Email: liz.chorley@click-cms.co.uk

Office: 0121 643 8988

Alan Birks

Click Further Education Advisor

One of the most well respected ambassadors of UK further education, Alan Birks CBE is an experienced former college Principal, fully committed to the provision of a high quality interim management and consultancy service.  He was Principal at South Birmingham College for 20 years, driving substantial growth, financial stability and successful inspection outcomes.  He is the author of Click’s highly regarded monthly newsletter reporting on the UK further education scene.

Contact Alan Birks:

Email:  alan.birks@click-cms.co.uk

For an effective and affordable interim management or quality improvement solution, get in touch with Click. We’ll provide the support you need.

0121 643 8988


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Testimonial featured image
It has been really great working the Click associate and she has been a real asset. Especially as there was a lot to sort out and she has really got stuck in and ran with it straightaway.
Director of Creative & Services IndustriesLondon and South East Education Group (LSEC)
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Click provides an excellent service tailored to the needs of the organisation. I have been really impressed by the quality of consultants provided by Click to provide targeted support. They have been very knowledgeable, adaptable and flexible around the needs of our organisation. They are able to engage staff and teams in a non-threatening manner to drive improvements. I would therefore unreservedly recommend Click to any other college seeking similar support and services.
VP TeachingLearning & Success, Havering College
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Oxford and Cherwell Valley College has used Click for a range of interim management posts and other support services. The service Click provided was highly professional, efficient and flexible. In a very short period of time they provided us with outstanding members of staff who fitted into the culture and values of our organisation immediately. They worked tirelessly to ensure services to our students were outstanding. I cannot recommend them highly enough.
Principal and Chief ExecutiveActivate Learning
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Steve is brilliant, he has been really instrumental in enabling our service to improve use of the Pro Suite and has provided support and training for managers in relation to handling data and data analysis, running reports and really developing our use of destination data. He’s also worked with our IT department to create live data links and a new online enrolment system.
Service Manager - Adult Education and Community LearningNorth Lincolnshire Adult Education and Community Learning
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The College used Click last year for interim staff to cover our Management Information Services Manager post at very short notice and during the start of term, our busiest time of year. This also happened also to coincide with an external audit. We found Click very responsive, putting forward a number of impressive CVs which covered a range of specialisms and software. Telephone interviews enabled rapid shortlisting and appointment allowing us to overcome the immediate demands and ensuring we had capacity until such time we could appoint externally. The College rarely uses interim staff but this time was essential. Click not only appreciated our situation but responded accordingly with timely efficiency and professionalism and would be our first port of call under similar circumstances.
PrincipalTruro & Penwith College
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The team at Click are always very responsive and keen to determine your exact requirements so that they can quickly start to identify the most appropriate person for your role. It helps immensely that the Click team are all highly experienced FE professionals in their own right, so they really understand what you are trying to achieve. The interims that I have worked with have all been very experienced, very professional and able to hit the ground running – exactly what you need from an interim manager. Once the interim is in post, Click stay in touch to make sure that you are achieving the outcomes intended from the appointment. Crucially, the majority of the Click interims are not looking to work in a temporary role until they find a permanent post; they make their living from interim work. This means that they can very quickly adapt to new projects, and understand the subtle differences between being an interim manager and working in a permanent position. Click interims really do add value to your organisation.
Assistant PrincipalAbingdon & Witney College
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We have been working with Click for over 5 years now and have always secured a highly responsive and fast paced turnaround with high quality interims well suited to our culture and business requirements. Click definitely go the extra mile in understanding our role descriptions, delivering a bespoke solution and are diligent and conscientious in monitoring the performance of interims. I would highly recommend their services.
Group Principal & CEOLondon and South East Education Group (LSEC)
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Click have provided the college with two well experienced and highly competent interim managers to assist with our medium term capacity issues. We found the service to be of the utmost quality, dependable, consistent and very good value for money. We were especially impressed with the unfailing support given throughout the duration of the posts with Kate’s visits to both the interims and college staff ensuring a smooth and effective service on all sides. We would certainly recommend the services of Click.
Chief ExecutiveBurton & South Derbyshire College
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Click Associates were great to work with; they really got us out of a sticky spot at short notice. They worked with speed without sacrificing quality and were clear in their communication throughout ensuring that they had a strong understanding of the individual we were looking for to ensure good fit for the role and our team. I wouldn’t hesitate to work with them again!
Head of Quality AssuranceFirst Intuition
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Annette is lovely and the upmost professional I know in Education with extensive experience. There are many agencies out there, but Click really look after their associates.
Click Associate
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Keith B
Your passion for the FE sector is clear and that is what drives the work of all those associated with Click, which is without a shadow of doubt the most efficient and supportive organisation I have ever worked with. Long may it continue to be so successful.
Keith BClick Associate
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Mel S
The support from the Click team prior to and during my assignment in the Middle East was fantastic. Working with the team gave me a seamless move from supporting a college in the UK, to going out to the Kingdom of Saudi Arabia. Whilst away, contact with the team was regular and extremely supportive, not just about the role but about living and working in the Middle East. This support makes any assignment with Click a great one and a pleasure to work as an associate.
Mel SClick Associate
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Fara B
It has been a pleasure working with Click as an Associate over the last six years. Click is a company that brings professionalism, enthusiasm and energy to each and every challenge that comes its way. The team provide steadfast direction in a collaborative way always keeping the end goal in sight.  Unsurprisingly, they have become one of the best leaders in the field due to their years of experience and their proven track record supporting colleges in an ever changing climate. I look forward to working with them for many years to come.
Fara BClick Associate
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Jo C
I have found Click to be the best agency to do business with. You can enter a placement knowing you are in good hands and that your needs will be considered alongside those of the organisation. All the staff working for Click are extremely supportive and their loyalty to you and their business is evident in the communication and contact. I am sure that their contribution to the FE sector is recognised as one of the most valuable and significant.
Jo CClick Associate
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Ian G
I was recommended to work for Click by some of my peers. They said they were the best managing agency to work for. They were correct in their assertion. From the moment I was interviewed I realised this was a company that not only had a drive and passion for further education but also a professional attitude towards their consultants. Over the last few years I’ve had a number of interesting and challenging opportunities which I have in enjoyed. I feel valued and appreciated and I hope to work for Click for many years to come.
Ian GClick Associate
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I wanted to thank you for your brilliant support with everything and your always helpful advice and guidance over the last few years, it’s been a real pleasure working as an associate for Click. And it goes without saying I’ll be coming straight to you when I need anyone for interim work!
MClick Associate
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